At Mercium Traders, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
Non-Personal Information: Browser type, device information, IP address, and pages visited on our website.
Transactional Information: Order details, purchase history, and communication records with our support team.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Communicate order updates, shipping details, and support responses.
Improve our website, products, and customer experience.
Send promotional offers and marketing communications (only with your consent).
Comply with legal obligations and prevent fraudulent activities.
3. Data Protection and Security
We use secure servers, encryption, and data protection measures to safeguard your personal information from unauthorized access, alteration, or disclosure.
However, while we strive for the highest level of security, we cannot guarantee absolute protection due to the inherent risks of online data transmission.
4. Sharing of Information
We do not sell, rent, or trade your personal data.
We may share your information only with:
Trusted service providers (such as payment gateways and courier companies) who help us deliver our services.
Legal authorities, if required by law or to protect our rights and property.
All third parties are required to maintain strict confidentiality and use the information solely for the intended purpose.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and remember user preferences.
You can disable cookies through your browser settings; however, some parts of the website may not function properly without them.
6. Your Rights
You have the right to:
Access and review the personal data we hold about you.
Request correction or deletion of inaccurate information.
Withdraw consent for marketing communications at any time.
Request a copy of your personal data as per applicable data protection laws.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once data is no longer needed, it is securely deleted.
8. Third-Party Links
Our website may contain links to third-party websites. Mercium Traders is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our website after any changes implies your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Contact Us
